Terms of Service

1. Introduction

Welcome to Ravencord. These Terms of Service ("Terms") govern your use of our website located at ravencord.com (the "Website") and any related products and services offered by Ravencord ("Ravencord", "we", "us", or "our").

Ravencord is a dual-jurisdiction technology group operating through two legal entities. EU operations are conducted by Ravencord OÜ (Estonia). US operations are conducted by Ravencord Inc. (Delaware). Each entity is responsible for the products and services it operates.

By accessing or using our Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not access the Website.

2. Services Description

Ravencord builds software systems for regulated and mission-critical environments. Our work spans security intelligence, regulatory technology, climate and ESG reporting, and accessibility compliance. Some products are deployed on-premise for institutional clients, while others are operated as cloud platforms for end users.

The ravencord.com Website is an informational platform about the group and its products. It does not provide interactive services or user accounts. Individual products have their own terms of service which apply to their respective use.

3. Products & Platforms

These Terms apply to ravencord.com and to general engagement with the group. Public-facing products operated by group entities currently include:

Each product has its own terms of service, privacy policy, and acceptable use rules, presented at registration or available on the product website. Use of an individual product is governed by that product's specific terms, which take precedence over these general Terms where they conflict.

4. Use of Website

4.1 Permitted Use

You may use our Website for lawful purposes only. You agree to use the Website in accordance with all applicable local, national, and international laws and regulations.

4.2 Prohibited Activities

You are prohibited from:

• Using the Website in any way that violates applicable laws or regulations
• Attempting to interfere with, compromise, or disrupt the Website or servers
• Using automated systems to access the Website without our permission
• Introducing malware, viruses, or other harmful code
• Collecting information about other users without consent
• Impersonating Ravencord or its employees
• Using the Website for any fraudulent or malicious purpose

5. Intellectual Property

5.1 Our Content

The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, graphics, and design) are owned by Ravencord or its licensors and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

5.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for personal, non-commercial purposes. This license does not include:

• Modifying or copying our materials
• Using materials for commercial purposes
• Removing any copyright or proprietary notations
• Transferring materials to another person

5.3 Trademarks

The Ravencord name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Ravencord. You may not use such marks without our prior written permission.

6. Third-Party Content

Our Website may contain links to third-party websites or services (such as Google Maps and LinkedIn) that are not owned or controlled by Ravencord. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

Your use of third-party services is subject to their respective terms and privacy policies.

7. Disclaimer of Warranties

THE WEBSITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability or fitness for a particular purpose
• Warranties that the Website will be uninterrupted, secure, or error-free
• Warranties regarding the accuracy or reliability of any information

We do not warrant that the Website will meet your requirements or expectations.

8. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, RAVENCORD SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, or data
• Business interruption
• Loss of business opportunity
• Cost of substitute services

This limitation applies regardless of the theory of liability and even if Ravencord has been advised of the possibility of such damages.

9. Indemnification

You agree to defend, indemnify, and hold harmless Ravencord and its officers, directors, employees, contractors, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from:

• Your use of the Website
• Your violation of these Terms
• Your violation of any third-party rights
• Your violation of any applicable laws

10. Business Relationships

These Terms govern your use of our Website only. Any business relationship, contract, or agreement for services between you and Ravencord will be governed by separate agreements negotiated and executed independently.

Nothing on this Website constitutes an offer to contract or a binding agreement for services.

11. Modifications to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. Changes will be effective immediately upon posting to the Website. Your continued use of the Website after any changes constitutes acceptance of the new Terms.

We encourage you to review these Terms periodically for updates.

12. Termination

We may terminate or suspend your access to the Website immediately, without prior notice or liability, for any reason, including if you breach these Terms.

All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

13. Governing Law and Jurisdiction

Governing law depends on the operating entity for the product or service in question.

For products and services operated by Ravencord OÜ (EU): these Terms shall be governed by and construed in accordance with the laws of the Republic of Estonia, without regard to its conflict of law provisions. Any disputes shall be subject to the exclusive jurisdiction of the courts of Estonia. For consumers within the European Union, this does not affect any mandatory consumer protection rights under your local law.

For products and services operated by Ravencord Inc. (US): these Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any disputes shall be subject to the exclusive jurisdiction of the state and federal courts located in Delaware.

For general use of the ravencord.com Website, Estonian law applies unless you are accessing the Website primarily in connection with a US-operated product, in which case Delaware law applies.

14. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Ravencord regarding your use of the Website and supersede all prior agreements and understandings.

16. Contact Information

If you have any questions about these Terms, please contact the relevant entity: